Privacy Policy — Skill Zone Academy

Effective date: October 4, 2026

1. Who We Are

Skill Zone Academy ("we", "us", "our") is a skills training institute based in Lahore, Punjab, Pakistan. This Privacy Policy explains how we handle personal information collected through our website and our communications with you.

2. Information We Collect

We collect only the information you choose to share with us:

Contact details — your name, phone/WhatsApp number, and email address when you submit our contact form, message us on WhatsApp, call us, or email us.
Inquiry details — the course you are interested in and the content of your message.
Enrollment details — if you enroll, we collect the information needed to register you (name, contact details, chosen course, and payment records).

Our website itself does not run user accounts, and we do not use third-party advertising trackers on this site.

3. How We Use Your Information

We use your information only for legitimate purposes:

To respond to your inquiries about courses, fees, and batches.
To process enrollments and manage your training.
To send course-related updates (schedules, announcements) via phone, WhatsApp, SMS, or email.
To improve our courses and customer service.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. WhatsApp & Contact Form

Our contact form opens WhatsApp with your message pre-filled. When you send it, your name, phone number, and message are shared with us through WhatsApp, which is governed by WhatsApp's own privacy policy in addition to ours. We use this information solely to respond to your inquiry.

5. Cookies

This website does not set tracking or advertising cookies. Basic, strictly-necessary technical data (such as pages requested) may be logged by our hosting provider for security and performance purposes.

6. Data Sharing

We share your information only where necessary:

With service providers who help us operate (e.g., our website hosting provider), bound by confidentiality.
When required by law or to protect our legal rights.

7. Data Security & Retention

We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. We keep inquiry records only as long as needed to respond and provide our services, and enrollment records as required for our business and legal obligations.

8. Your Rights

You may at any time ask us to:

Tell you what personal information we hold about you.
Correct inaccurate information.
Delete your information (subject to legal record-keeping requirements).
Stop sending you non-essential messages.

To exercise any of these rights, contact us at 0329 3960858 (call/WhatsApp).

9. Children's Privacy

Our courses are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have done so, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date.

11. Contact Us

For any privacy questions or requests:
Skill Zone Academy
Main Boulevard, Gulberg III,
Lahore, Punjab 54000, Pakistan
Phone/WhatsApp: 0329 3960858